Expectations from new generations of consumers and decision makers, hyper connected consumers, competition from new tech insurers, explosion of data processing and analytics, evolution in technology are transforming the insurance industry. There is a polarization of the insurance industry, with traditional insurers adopting the digital way of working vs. new insurers starting off as a born-digital company. To maintain a competitive advantage by reinventing as a customer-centric organization powered by digital and data, you need an IT partner with a digital DNA and deep insurance expertise.
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