Educational institutions, associations, information, and professional services firms are in the business of imparting education, information, and advisory services – more generally called the knowledge industry. The knowledge industry has been in the midst of significant disruption over the last few years and more recently due to unforeseen events. To navigate this change, educational institutions and knowledge firms alike are focusing on delivering superior student or customer experiences by modernizing their technology core, leveraging data to make more informed decisions, adopting cloud, and engineering new products
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